Shipping policy

We offer two convenient shipping options for your order:

1. Free Local Pickup

  • Cost: FREE

  • Fulfillment Time: Please allow 2–3 business days for your order to be processed and fulfilled.

  • How It Works: Once your order is ready, you will receive an email stating your order has been "fulfilled." This does not mean your order has been shipped. It indicates your items are packed and ready for pickup at our storefront.

  • Pickup Location:

    2 Harts Boutique

    900 NE 11th St.

    Grimes, IA 50111

    (You will be notified when your item is ready and a pick-up time will be coordinated_

2. Flat Rate Shipping

  • Cost: $8.00 Flat Rate

  • Fulfillment Time: Please allow 2–3 business days for your order to be processed before shipment. Unless otherwise notified. Example-we are out of town at a show and shipping will be delayed until we return.

  • Carrier & Transit: Orders are shipped via USPS. Once shipped, standard delivery typically takes 3–5 business days, depending on your location. You will receive a confirmation email with a tracking number as soon as your package is on its way.

Shipping Disclaimers & Carrier Responsibility

  • Address Accuracy: Please double-check your shipping address prior to placing your order. If you notice an error in your address, please contact us immediately at Joan@2HartsBoutique.com. We are unable to make changes once a package has been handed over to the carrier.

  • Lost or Stolen Packages: Once your package has been handed over to USPS, 2 Harts Boutique no longer has physical possession or control over the shipment. 2 Harts Boutique is not responsible for lost, stolen, or delayed packages. If your package is lost or shows delivered but has not arrived, please contact your local Post Office with your tracking number to file a claim.

Happy shopping, and thank you for supporting 2 Harts Boutique!